Call us:‪
+44 203637 7139

E-MAIL:
support@adhdplushealth.com

Data Controller

Information We Collect

Depending on how you interact with ADHD Plus Health, we may collect information including:

Identification and contact information

  • Name
  • Date of birth
  • Address
  • Telephone number
  • Email address
  • Emergency contact information

Clinical and health information

  • Physical health information
  • Mental health information
  • Neurodevelopmental information
  • Medical history
  • Medication history
  • Diagnosis information
  • Assessment results
  • Clinical notes
  • Treatment information
  • Prescribing records
  • Monitoring information
  • Relevant family history
  • Safeguarding information
  • Correspondence with healthcare professionals

Health information receives additional protection under UK data-protection legislation.

Why We Process Information

Information may be used to:

  • Respond to enquiries
  • Register patients
  • Book and manage appointments
  • Carry out assessments
  • Provide healthcare and treatment
  • Maintain clinical records
  • Prepare reports
  • Manage prescriptions
  • Communicate with healthcare professionals
  • Manage payments
  • Respond to complaints
  • Meet safeguarding obligations
  • Comply with professional and regulatory requirements
  • Maintain service security
  • Improve our services

We do not sell patient medical information.

Information Sharing

Where necessary and lawful, information may be shared with organisations or professionals including:

  • Clinicians working with ADHD Plus Health
  • Your GP
  • Pharmacies
  • Referring healthcare professionals
  • Other healthcare providers
  • IT and clinical-system providers
  • Payment providers
  • Professional advisers
  • Regulators
  • Safeguarding authorities
  • Emergency services or law-enforcement bodies where legally required or necessary for safety

Only information reasonably necessary for the relevant purpose should be disclosed.

Confidentiality

Clinical information is treated confidentially. However, confidentiality is not absolute. Information may need to be disclosed where:

  • You have agreed to the disclosure
  • Sharing is necessary for your direct care
  • Disclosure is required by law
  • There is a safeguarding concern
  • There is a significant risk of serious harm
  • An authorised regulatory or legal body requires information

Where appropriate and safe, we will discuss such disclosures with the patient.